They want a refund of the full amount.
他们想要求全额退款。
The hotel will refund her 50 yuan .
旅馆将退给她50元。
He demanded a refund.
他要求退款。
I'm sorry, but the product didn't meet my expectations. Can I get a refund?"
- 对不起，这个产品没有达到我的期望。我可以退款吗？
The airline has canceled my flight, so they're processing a full refund for me.
航空公司取消了我的航班，所以他们正在为我办理全额退款。
There was an error in the billing, and the restaurant agreed to refund the overcharge.
账单有误，餐厅同意退还多收的费用。
If you're not satisfied with the service, our company policy allows for a 30-day money-back guarantee.
如果您对服务不满意，我们公司的政策允许在30天内无条件退款。
I returned the faulty product within the return period, and I'm still waiting for the refund.
我在退货期内退回了故障产品，现在还在等待退款。
The subscription automatically renewed without my consent, and I'd like a refund for the last month.
订阅未经我同意就自动续期了，我想退还原有的一个月费用。
The event was postponed indefinitely, and they refunded all ticket purchases.
活动被无限期推迟，他们退还了所有门票购买款项。
The hotel provided poor service, and after complaining, they issued a refund for one night's stay.
酒店服务质量差，投诉后，他们退还了一晚的房费。
I accidentally purchased the same item twice, so I requested a refund for the duplicate.
我不小心买了两件同样的商品，所以我申请了重复项的退款。
The online store has a no-questions-asked refund policy, making customers feel more secure about their purchases.
这家在线商店有无理由退款政策，这让顾客对购物更有安全感。
They do not fund peer-reviewed research.
他们不资助同行评审的研究。
They demand a refund on unsatisfactory good.
他们对不满意的货品要求退款.
However, the airline said that passengers will not be able to request a refund or change of such flights under regular procedure, according to a report by the Nanfang Daily.
然而，据《南方日报》报道，该航空公司表示，根据常规程序，乘客将无法要求退款或更改此类航班。
The company was required to properly handle consumer complaints, publicize refund plans and registration methods in a timely manner, and effectively protect the legitimate rights and interests of consumers.
要求该公司妥善处理消费者投诉，及时公布退款计划和登记方式，切实保护消费者合法权益。
Missfresh has not provided a refund plan after being summoned by Beijing Consumers Association on Aug 4, leaving stakeholders, including users and suppliers affected, Securities Daily reported on Thursday.
据《证券日报》周四报道，8月4日，北京市消费者协会传唤米鲜后，米鲜仍未提供退款方案，包括用户和供应商在内的利益相关者受到影响。
"For customers not wanting to keep using their device, we are offering a refund as an option if they purchased an eligible Kindle after Jan 1, 2022.
“对于不想继续使用他们的设备的客户，如果他们在2022年1月1日之后购买了符合条件的Kindle，我们将提供退款作为一种选择。
The announcement came following an incident in which a customer surnamed Jia claimed she was denied a refund.
此前，一位姓贾的顾客声称自己被拒绝退款。
The company said in its social media account due to operating difficulties, the firm will not be able to offer teaching services starting this fall, and it is not able to meet refund requirements.
该公司在其社交媒体账户上表示，由于运营困难，公司从今年秋季开始将无法提供教学服务，并且无法满足退款要求。
The rumors about a certain person taking shares in the company are false, not to mention sudden share buying or refund, it said.
声明称，关于某人吃进公司股份的传闻不实，更没有突然买进或退回股份的事。
For instance, Wang said the platform is introducing a pre-refund mechanism so that customers get refund first should a problem of merchandise quality occur.
例如，王说，该平台正在引入预退款机制，以便在出现商品质量问题时，客户可以先获得退款。
From June 26 to July 21, the center will offer refund services and other related matters.
The force of changes also offers the platform new business opportunities as Tongcheng-Elong has opened up a self-service online cancellation function to fast-track refund and changes, he said.
com, resulting in a total refund of over 31 billion yuan.
The decades-old tax refund sector needs technology to transform the process and bring more real benefits to travelers and merchants alike, according to an industry insider.
"Most tourists are not aware they have a choice in how they can get their value-added tax refund," said Asad Jumabhoy, founder and CEO of digital rewards platform UTU, in an interview with China Daily.
He pointed out mounting frustration from tourists toward the current VAT refund process, including the paper-based refund form, long queues at the refund counter and the complicated refund process.
"We want to be a 'disrupter' in the VAT tax refund sector," said Jumabhoy, a veteran with over 25 years' experience in the sector and a major player in Global Blue and Planet, two dominant companies in the field.
The Singapore-based company first digitalized the VAT refund procedure, meaning tourists can do the major refunding process in an application, saving time and energy.
"Under the renovating business model, tourists can even get an 85 percent tax refund from their VAT refunds, which is a large amount of money compared to the 55-60 percent tourists receive today," Jumabhoy said.
WeChat has launched a new service that enables overseas tourists to get a digital refund tax as the latest application of financial technology in various sectors.
Since Oct 1, overseas tourists can receive a tax refund through the We TaxFree Pass mini-application in WeChat, the social networking platform of the internet giant Tencent, and receive money immediately in their digital wallets, significantly simplifying the process.
Since the official launch of the service, a total of 49 tax refund deals have been made through digital payment methods at the airport, either via WeChat or Alibaba’s Alipay.
It also offers delivery in 30 minutes and promises a refund for delays or spilled drinks.
The court finally supported the customer in his request for a refund, "as he provided sufficient evidence to prove the seller misled buyers by fake advertisements," Zhang said, but added the request for compensation from the online shopping platform was rejected.
The program, which utilizes the resource advantages of Chongqing municipality and Istanbul, the capital of Turkey, provides online trading, payment, financial services, overseas marketing, as well as logistics, customs declaration, inspection declaration, tax refund, settlement of exchange and other integrated services of foreign trades, according to DHgate.
Transport Ministry tells company to cut costs, also asks for tolerance for industryThe top transport authority has urged Beijing-based Ofo, the cash-strapped bike-sharing platform, to refund customer deposits smoothly and quickly, but also called for the public to have more tolerance for the new industry.
Wu Chungeng, spokesman for the Ministry of Transport, said at a news conference on Friday: "The ministry is urging the company to smooth channels to return deposits and speed up refund procedures to protect the legitimate rights and interests of users.
The struggling bike-sharing company Ofo is urged to refund customers' deposits smoothly and quickly, said the Ministry of Transport on Friday.
A large number of Ofo users lined up recently at Ofo's Beijing headquarters to get their deposits refunded due to the difficulty of receiving refunds online, and Wu Chungeng, the spokesperson of the Ministry of Transport, said the ministry is urging the company to smooth channels to return deposits and speed up refund procedures to protect the legitimate rights and interests of users.
Once users apply for the refund, the money shall be returned in time.
Bike-sharing company Ofo announced it will deal with the deposit refund issue on the basis of users' applications, according to a report by Beijing Youth Daily.
In a Reminder of Deposit Return Policy released by Ofo on Monday evening, the company said all deposit refund applications, online or offline, will be collected and reviewed and the deposit will be refunded in order of application.
Ofo said users who have submitted online application for deposit refund should enter the deposit refund sequence after its background system collects, reviews and verifies relevant information according to the order of application submission.
For users who register for deposit refund at the company's site, Ofo will incorporate the relevant information collected by it into the online deposit refund sequence in chronological order.
If the users have already applied for deposit refund online before they register offline, the previous time shall prevail.
A user surnamed Li told Beijing Youth Daily he tried to apply for deposit refund two months ago but he still has not get the money back and nobody was answering Ofo's service number.
"Ofo has a large user base and it is possible that there is a surge in deposit refund applications.
We promise to properly handle the deposit refund in order, please wait patiently and rest assured," the company said.
The Ofo app promises to refund the deposit of 199 yuan ($29) within 15 working days if users quit the service; however, complaints about never receiving deposits have been circulating and rising over past months.
"He wrote a fuming email to Ofo under the identity of a California native who's lived in China for about two years and doesn't speak fluent Chinese, requesting an immediate refund and threatened to sue the company.
He posted again on Friday, saying a speedy refund was received in the morning, and showed a screenshot of an apology letter sent to him from the Ofo Support Team.
In late November, it confirmed that the refund period was extended to 15 working days from three days as a result of a temporary server migration.
Ofo said due to the recent change of office address, some servers need to be migrated and this led to a temporary extension of the refunding period.
A complaints service platform received more than 200 grievances about deposit refund problems on Ofo's platform, according to a report by Yangtse Evening Post on Thursday.
Chinese bike-sharing startup Mobike Technology Co Ltd is adding electric bicycles to its fleet, and has announced plans to refund all of its local users' deposits, amid intense competition with rivals such as Ofo Inc.
Yueqi was also ordered to disclose all information on receipts, use and refund of deposits.
But it's just not worth the trouble going through a rather lengthy after-sales service for refund for such products," said Lu Jinli, a 45-year-old housewife from Guiyang, Guizhou province.
"Parents in China should stop consuming the products made since mid-February and return them to the stores to exchange them or get a refund," said the company.
Chongqing Zhanguo Technology Ltd, Wukong Bicycle's operator, announced on the company's Sina Weibo account last week that it had retrieved its bikes from the streets and will refund cash advances to users within next 30 days.
In the pilot areas, qualified banks can directly handle special foreign exchange refund transactions related to goods trade for quality enterprises, without the need to register with the foreign exchange regulator in advance, the administration said.
Details of simplified tax calculation scenarios and value-added tax credit refund are also written into the draft.
The nine institutional breakthroughs made in the Qingdao FTZ last year, including the introduction of a new tax refund mode used at overseas warehouses of cross-border e-commerce platforms, allowing domestic freight to be paid in foreign exchanges, as well as the classification of marine assets, were highlighted in the report.
"Staff members from Xinghua Bureau in Jiangsu Provincial Tax Service helped us to promptly sort out the applicable preferential policies, and provided guidance on the tax refund operation process.
The tax refund was received on the same day of application, greatly ensuring turnover of funds and enhancing our confidence to further explore overseas markets.
"Zou Chengping, who also works at the Xinghua tax bureau, said it will make full use of online channels to increase awareness about its export tax refund policies.
The plan also states that the development focus will be multifaceted and pertain to areas like nighttime economy, departure tax refund, specialty business streets, experiential business formats, unique consumption scenarios, and diverse social spaces.
Noting that smaller businesses will still be faced with notable challenges next year, Xu said that the current tax and fee cut policies, as well as tax deferral and refund policies, are likely to be extended and optimized in light of actual conditions next year, so as to lend full support to the country's small and micro businesses and help them with innovation and upgrading.
China announced in late September that it would refund personal income taxes collected from any homeowner who is selling their current house to buy a new one.
Prior to this, a State Council executive meeting held last month detailed efforts aimed at devotion to key projects and urged the swift refund of newly added value-added tax credits in manufacturing.
Specifically, they can enjoy large-scale VAT (value added tax) refund policies like other enterprises," said Dai Shiyou, an official with the State Taxation Administration.
The meeting noted that the average time for refunding newly added value-added tax credits in the manufacturing industries has been cut to two working days.
"The large-scale VAT credit refund has played a vital role in helping firms overcome difficulties and steadying the economy," Li said.
"Animal husbandry firm Zhonghong Sanrong Group Co Ltd enjoyed a tax refund totaling about 500,000 yuan in July.
"A tax refund of 3.93 million yuan transferred to our bank account helped us endure the most difficult days," said Zheng Jun, general manager of a medical waste disposal company in Shijiazhuang, North China's Hebei province.
Moreover, this year China implemented a large-scale initiative of value-added tax credit refund, which in volume surpassed that of the previous three years combined.
"Tax refund of 3.93 million yuan transferred to our bank account helped us endure the most difficult days," said Zheng Jun, general manager of a medical waste disposal company in Shijiazhuang, North China's Hebei province.
The Xi'an Qiulin Commerce and Trade Co, Ltd. has seen its business revenues slipping since the COVID-19 outbreak, but didn't cut any jobs, thanks to a 3-million-yuan ($446,000) refund of unemployment insurance premiums and other subsidies that it has received since 2020.
China earlier implemented policies such as deferring social insurance contributions by employers, and refunding unemployment insurance premiums for enterprises that make no cuts or minimal cuts to staff number.
From January to May, 2.73 million enterprises across the nation received 12.9 billion yuan of unemployment insurance refund, benefiting a total of 51.89 million people, official data showed.
Deferral of social insurance contributions by employers, refunding unemployment insurance premiums to enterprises that make no cuts or minimal cuts to payrolls, and job creation subsidies will be implemented on a one-stop basis.
"The tax refund received by the outlets of convenience store chain Bianlifeng in Shanghai before the offline business had provided us with more capital to prepare sufficient commodities," said Li Zheren, who is in charge of the financial affairs of the company.
Between April 1－when the country's VAT credit refund was enacted－and June 9, outstanding VAT tax refunds to micro, small and medium-sized businesses have been completed.
Among all tax credit refund receivers, micro and small businesses take up 94.9 percent and have received 703.9 trillion yuan.
A survey conducted by State tax authorities shows that most of the liquidity freed from the tax credit refund scheme has been utilized to expand production, technological research and development, and salary payments, and these refunds have greatly helped businesses with liquidity, said Xie Wen, also an official from the State Taxation Administration.
Figures from the department show that in May, purchasing spending made by businesses that have benefited from the tax credit refund scheme increased by 10.9 percent year-on-year, about 3 percentage points higher than the first quarter.
The scale of the VAT credit refund scheme has recently expanded to seven more industries on top of the previous six and will generate some 140 billion yuan of refunds.
"Now that the refund scheme has been extended even wider, this will help the policy to shape economic impact in scale, hence drive the country's growth.
In finance, China will further enhance value-added tax credit refund policies and quicken its fiscal spending schedule.
In addition, the policy of refunding value-added tax credits will be extended to more industries, reaching 142 billion yuan in tax refunds.
The policy of refunding outstanding and value added tax credits will be extended to more industries, which is expected to increase tax refunds by 140-plus billion yuan and bring the total amount of tax refunds this year to 1.64 trillion yuan.
"The tax refund policies should be extended to many more sectors that were hit severely during recent rounds of COVID-19 outbreaks, particularly in the service sector, to alleviate their liquidity crunch and tide them over tough times.
The policy of refunding outstanding and newly added value added tax credits will be extended to more industries, which is expected to increase tax refunds by more than 140 billion yuan ($21 billion) and bring the total amount of tax relief this year to 2.64 trillion yuan.
"Figures from the Ministry of Finance also on Tuesday suggested that the country's fiscal revenue for the first four months contracted by 4.8 percent year-on-year, mainly because of the value-added tax refund program that started in April.
Zhang said both the existing tax refund program and the possibility of a new special treasury bond are to "foster a more enabling environment for market entities to grow".
Combined with refunds generated from the previous tax refund policies in the first quarter, the total amount of tax refunds from January to April reached 924.8 billion yuan.
Dong Huajie, director of the State Treasury Bureau of the PBOC, said that the central bank has made particular efforts to support the tax refund move.
They demand the refund of value-added tax and consumption taxes already paid on exported products during manufacturing, circulation and sales.
Businesses with better credit records will have access to greater Customs clearance and tax refund facilitation.
"The country will tap the potential of the departure tax refund policy, optimize the layout of tax refund stores, and vigorously implement convenience measures," he said, noting that the average processing time for export tax rebates will be shortened to six days across the country this year.
Enterprises with better credit records will enjoy greater customs clearance and tax refund facilitation.
The coverage of the departure tax refund policy will be expanded, and facilitation measures such as tax refunds upon purchase will be promoted, according to the meeting.
Zhejiang will refund value-added tax credits for qualified small and micro enterprises, along with those in the scientific research and technical services sectors, to sustain their recovery and further development, the circular said.
The proportion of refunding unemployment insurance premiums for small businesses that make no cuts or minimal cuts to staff numbers will be increased, from 60 percent to as high as 90 percent for eligible localities.
对于不裁员或少裁员的小微企业，其失业保险费的返还比例将有所提高，从60%提升至最高可达90%，具体针对符合条件的地区。
Program seeks to ensure tax refunds are processed more quickly for small, micro enterprises this yearChina's large-scale value-added tax credit refund program is expected to help keep market operations stable, relieve the burden on businesses and contribute to employment stability, experts and business owners said.
Su Jingchun, an associate researcher at the Chinese Academy of Fiscal Sciences, views this year's refund scheme as innovative and timely given the challenges the economy faces.
"This year, the tax refund will also focus on newly generated taxes, while in previous years, only existing taxes were covered," she said.
"Su pointed out that VAT credit refund credit is not new, but this year, refund proceedings will move faster and additional requirements will be removed, channeling liquidity where it is needed most.
According to the document, current refund requirements－that newly added credits should be above zero for six consecutive months, and that credits for the sixth month should be no less than 500,000 yuan－will be suspended while the new scheme is being implemented.
As the overall refund is sizable and will likely benefit many businesses, it will be particularly significant.
"Compared to previous years, this year's large scale refund will prioritize smaller businesses and six specific industries.
"Tax refund policies should be fully delivered as planned, and businesses will be supported to tide them over difficulties, and to stabilize and increase jobs," Li said.
According to an executive meeting of the State Council on Monday, China will start to fully refund newly-added VAT credits to some market players starting April 1, including micro and small enterprises, self-employed businesses and manufacturers.