They want a refund of the full amount.
他们想要求全额退款。
The hotel will refund her 50 yuan .
旅馆将退给她50元。
He demanded a refund.
他要求退款。
I'm sorry, but the product didn't meet my expectations. Can I get a refund?"
- 对不起，这个产品没有达到我的期望。我可以退款吗？
The airline has canceled my flight, so they're processing a full refund for me.
航空公司取消了我的航班，所以他们正在为我办理全额退款。
There was an error in the billing, and the restaurant agreed to refund the overcharge.
账单有误，餐厅同意退还多收的费用。
If you're not satisfied with the service, our company policy allows for a 30-day money-back guarantee.
如果您对服务不满意，我们公司的政策允许在30天内无条件退款。
I returned the faulty product within the return period, and I'm still waiting for the refund.
我在退货期内退回了故障产品，现在还在等待退款。
The subscription automatically renewed without my consent, and I'd like a refund for the last month.
订阅未经我同意就自动续期了，我想退还原有的一个月费用。
The event was postponed indefinitely, and they refunded all ticket purchases.
活动被无限期推迟，他们退还了所有门票购买款项。
The hotel provided poor service, and after complaining, they issued a refund for one night's stay.
酒店服务质量差，投诉后，他们退还了一晚的房费。
I accidentally purchased the same item twice, so I requested a refund for the duplicate.
我不小心买了两件同样的商品，所以我申请了重复项的退款。
The online store has a no-questions-asked refund policy, making customers feel more secure about their purchases.
这家在线商店有无理由退款政策，这让顾客对购物更有安全感。
They do not fund peer-reviewed research.
他们不资助同行评审的研究。
They demand a refund on unsatisfactory good.
他们对不满意的货品要求退款.
However, the airline said that passengers will not be able to request a refund or change of such flights under regular procedure, according to a report by the Nanfang Daily.
然而，据《南方日报》报道，该航空公司表示，根据常规程序，乘客将无法要求退款或更改此类航班。
Last year, China's tax refunds, as well as tax and fee cuts and deferrals, exceeded 4.15 trillion yuan ($620 billion), Qi noted.
齐指出，去年，中国的退税、减税降费和延期支付超过4.15万亿元人民币（6200亿美元）。
In addition to rock-bottom prices, Temu also offers customers free shipping and full refunds if they're not satisfied.
除了最低价格外，Temu还为客户提供免费送货服务，如果他们不满意，还可以全额退款。
All those who have been affected by the closure of the theme park will be given refunds or exchanges.
所有受主题公园关闭影响的人都将获得退款或兑换。
Together with supportive Customs policies, including tax refunds and re-export measures within Taicang's comprehensive bonded zone, Tan said it is convenient for the company to gain sufficient and quality production materials with lower costs from Suzhou's Wujiang district, a manufacturing base for garment and apparel materials in Jiangsu.
谭说，再加上海关的支持政策，包括退税和太仓综合保税区内的再出口措施，公司可以方便地从江苏的服装和服装材料制造基地苏州吴江区以较低的成本获得充足和优质的生产材料。
The company was required to properly handle consumer complaints, publicize refund plans and registration methods in a timely manner, and effectively protect the legitimate rights and interests of consumers.
要求该公司妥善处理消费者投诉，及时公布退款计划和登记方式，切实保护消费者合法权益。
Missfresh has not provided a refund plan after being summoned by Beijing Consumers Association on Aug 4, leaving stakeholders, including users and suppliers affected, Securities Daily reported on Thursday.
据《证券日报》周四报道，8月4日，北京市消费者协会传唤米鲜后，米鲜仍未提供退款方案，包括用户和供应商在内的利益相关者受到影响。
"For customers not wanting to keep using their device, we are offering a refund as an option if they purchased an eligible Kindle after Jan 1, 2022.
“对于不想继续使用他们的设备的客户，如果他们在2022年1月1日之后购买了符合条件的Kindle，我们将提供退款作为一种选择。
The announcement came following an incident in which a customer surnamed Jia claimed she was denied a refund.
此前，一位姓贾的顾客声称自己被拒绝退款。
The company said in its social media account due to operating difficulties, the firm will not be able to offer teaching services starting this fall, and it is not able to meet refund requirements.
该公司在其社交媒体账户上表示，由于运营困难，公司从今年秋季开始将无法提供教学服务，并且无法满足退款要求。
The rumors about a certain person taking shares in the company are false, not to mention sudden share buying or refund, it said.
声明称，关于某人吃进公司股份的传闻不实，更没有突然买进或退回股份的事。
For instance, Wang said the platform is introducing a pre-refund mechanism so that customers get refund first should a problem of merchandise quality occur.
例如，王说，该平台正在引入预退款机制，以便在出现商品质量问题时，客户可以先获得退款。
From June 26 to July 21, the center will offer refund services and other related matters.
The force of changes also offers the platform new business opportunities as Tongcheng-Elong has opened up a self-service online cancellation function to fast-track refund and changes, he said.
com, resulting in a total refund of over 31 billion yuan.
The decades-old tax refund sector needs technology to transform the process and bring more real benefits to travelers and merchants alike, according to an industry insider.
"Most tourists are not aware they have a choice in how they can get their value-added tax refund," said Asad Jumabhoy, founder and CEO of digital rewards platform UTU, in an interview with China Daily.
He pointed out mounting frustration from tourists toward the current VAT refund process, including the paper-based refund form, long queues at the refund counter and the complicated refund process.
"We want to be a 'disrupter' in the VAT tax refund sector," said Jumabhoy, a veteran with over 25 years' experience in the sector and a major player in Global Blue and Planet, two dominant companies in the field.
The Singapore-based company first digitalized the VAT refund procedure, meaning tourists can do the major refunding process in an application, saving time and energy.
"Under the renovating business model, tourists can even get an 85 percent tax refund from their VAT refunds, which is a large amount of money compared to the 55-60 percent tourists receive today," Jumabhoy said.
SMEs thus stand to benefit from a one-stop solution for online customs clearance, settlement exchange, tax refunds, as well as logistics and financial services.
WeChat has launched a new service that enables overseas tourists to get a digital refund tax as the latest application of financial technology in various sectors.
Since Oct 1, overseas tourists can receive a tax refund through the We TaxFree Pass mini-application in WeChat, the social networking platform of the internet giant Tencent, and receive money immediately in their digital wallets, significantly simplifying the process.
Since the official launch of the service, a total of 49 tax refund deals have been made through digital payment methods at the airport, either via WeChat or Alibaba’s Alipay.
Members can enjoy benefits such as unconditional goods return and membership fee refunds.
Once a symbol of China's sharing economy, the cash-strapped bike-sharing pioneer faced tens of millions of users waiting for their refunds since the second half of last year.
As of the end of May, the figure for deposit refunds surged to over 15 million, Changjiang Times reported.
The bike-sharing firm founded in 2015 now faces multiple lawsuits and demand for refunds by users.
By the end of May, more than 15 million users were waiting for their deposit refunds, according to Changjiang Times.
The total refunds amount to between 1.48 billion yuan and 2.98 billion yuan.
It also offers delivery in 30 minutes and promises a refund for delays or spilled drinks.
The company has been suffering financial problems for the past few months, with tens of millions of users waiting for refunds since the second half of last year.
In an internal letter in December Dai claimed that his company is under huge pressure stemming from cash flow issues, refunds, repaying suppliers, and maintenance costs.
The court finally supported the customer in his request for a refund, "as he provided sufficient evidence to prove the seller misled buyers by fake advertisements," Zhang said, but added the request for compensation from the online shopping platform was rejected.
The program, which utilizes the resource advantages of Chongqing municipality and Istanbul, the capital of Turkey, provides online trading, payment, financial services, overseas marketing, as well as logistics, customs declaration, inspection declaration, tax refund, settlement of exchange and other integrated services of foreign trades, according to DHgate.
During the past few years, bike-sharing fever has swept across China, but it faces an uncertain future recently, especially after Mobike's cash-strapped rival Ofo Inc came under fire for stalling on deposit refunds.
The move followed shortly after Mobike's cash-strapped rival Ofo Inc came under fire for stalling on deposit refunds.
Transport Ministry tells company to cut costs, also asks for tolerance for industryThe top transport authority has urged Beijing-based Ofo, the cash-strapped bike-sharing platform, to refund customer deposits smoothly and quickly, but also called for the public to have more tolerance for the new industry.
Wu Chungeng, spokesman for the Ministry of Transport, said at a news conference on Friday: "The ministry is urging the company to smooth channels to return deposits and speed up refund procedures to protect the legitimate rights and interests of users.
"As of Friday, Ofo has received more than 11 million online applications for refunds.
Thousands of angry users have lined up in clusters at the company's Beijing headquarters in recent days due to the company's stalling on deposit refunds online, eager to know whether and when they will get their deposits back.
The total scale of refunds will amount to more than 1 billion yuan.
The struggling bike-sharing company Ofo is urged to refund customers' deposits smoothly and quickly, said the Ministry of Transport on Friday.
A large number of Ofo users lined up recently at Ofo's Beijing headquarters to get their deposits refunded due to the difficulty of receiving refunds online, and Wu Chungeng, the spokesperson of the Ministry of Transport, said the ministry is urging the company to smooth channels to return deposits and speed up refund procedures to protect the legitimate rights and interests of users.
As of yesterday, Ofo has received more than 10 million online applications for deposit refunds.
Thousands of angry users line up at firm's Beijing HQ to demand paymentBeijing-based Ofo Inc, the cash-strapped bike-sharing platform, has come under fire for stalling on deposit refunds, making it even harder to pedal to a foreseeable future.
As of Wednesday afternoon, Ofo has received more than 10 million online applications for deposit refunds.
Based on that, the total scale of refunds will amount to more than 1 billion yuan.
Ofo claimed for users who register for deposit refunds at the firm's office, the collected offline information will be merged into the online sequence in chronological order.
Once users apply for the refund, the money shall be returned in time.
Bike-sharing company Ofo announced it will deal with the deposit refund issue on the basis of users' applications, according to a report by Beijing Youth Daily.
In a Reminder of Deposit Return Policy released by Ofo on Monday evening, the company said all deposit refund applications, online or offline, will be collected and reviewed and the deposit will be refunded in order of application.
Ofo said users who have submitted online application for deposit refund should enter the deposit refund sequence after its background system collects, reviews and verifies relevant information according to the order of application submission.
For users who register for deposit refund at the company's site, Ofo will incorporate the relevant information collected by it into the online deposit refund sequence in chronological order.
If the users have already applied for deposit refund online before they register offline, the previous time shall prevail.
A user surnamed Li told Beijing Youth Daily he tried to apply for deposit refund two months ago but he still has not get the money back and nobody was answering Ofo's service number.
"Ofo has a large user base and it is possible that there is a surge in deposit refund applications.
We promise to properly handle the deposit refund in order, please wait patiently and rest assured," the company said.
The Ofo app promises to refund the deposit of 199 yuan ($29) within 15 working days if users quit the service; however, complaints about never receiving deposits have been circulating and rising over past months.
"He wrote a fuming email to Ofo under the identity of a California native who's lived in China for about two years and doesn't speak fluent Chinese, requesting an immediate refund and threatened to sue the company.
He posted again on Friday, saying a speedy refund was received in the morning, and showed a screenshot of an apology letter sent to him from the Ofo Support Team.
In late November, it confirmed that the refund period was extended to 15 working days from three days as a result of a temporary server migration.
Alipay wallet service is available in nine countries and regions, while a total of 80 airports in over 40 countries and regions support instant VAT refunds on Alipay.
"The move came as the Beijing-based startup has recently faced accusations of stalling on deposit refunds and prompting users to convert the deposit into investment products at PPmoney, an online loan platform.
It claimed the company would handle the requests for refunds in 15 days.
A complaints service platform received more than 200 grievances about deposit refund problems on Ofo's platform, according to a report by Yangtse Evening Post on Thursday.
The Yangtse Evening Post reporter conducted three tests of deposit refunds on the platform and only succeeded once.
Chinese bike-sharing startup Mobike Technology Co Ltd is adding electric bicycles to its fleet, and has announced plans to refund all of its local users' deposits, amid intense competition with rivals such as Ofo Inc.
Yueqi was also ordered to disclose all information on receipts, use and refund of deposits.
The Guangdong Provincial Consumers' Association lodged a civil public welfare lawsuit in December after receiving 2,952 complaints about deposit refunds.
By October, about 320,000 Xiaoming Bike users in Guangdong had asked for refunds, but only about 270,000 had received them.
The public has called on regulators to set rules on an unified process and time limit for users to get refunds, and require firms to keep independent bank accounts to ensure they can afford them.
But it's just not worth the trouble going through a rather lengthy after-sales service for refund for such products," said Lu Jinli, a 45-year-old housewife from Guiyang, Guizhou province.
"Parents in China should stop consuming the products made since mid-February and return them to the stores to exchange them or get a refund," said the company.
At present, 16 airports around the world offer Chinese customers the option of receiving tax refunds through Alipay, two of them in South Korean, and others in Europe.
Chongqing Zhanguo Technology Ltd, Wukong Bicycle's operator, announced on the company's Sina Weibo account last week that it had retrieved its bikes from the streets and will refund cash advances to users within next 30 days.
In the pilot areas, qualified banks can directly handle special foreign exchange refund transactions related to goods trade for quality enterprises, without the need to register with the foreign exchange regulator in advance, the administration said.
Latest data from the administration showed that newly-implemented tax refunds, tax and fee cuts and deferrals exceeded 1.66 trillion yuan ($233.28 billion) in the first 10 months of this year.
In Xinghua, a county-level city in Jiangsu province known as the "home of condiments", businessman Que Jiahua was grateful that he could get enough in tax refunds to help boost his company's condiment production.
China's tax authorities have helped businesses, including foreign-funded companies, save more than 14 trillion yuan ($1.9 trillion) through tax refunds, as well as tax and fee cuts and deferrals over the past decade, said Rong Hailou, a spokesman for the STA.
China's tax and fee cuts as well as tax refunds and deferrals reached 1.05 trillion yuan ($143 billion) in the first seven months of this year, according to the STA.
Details of simplified tax calculation scenarios and value-added tax credit refund are also written into the draft.
The nine institutional breakthroughs made in the Qingdao FTZ last year, including the introduction of a new tax refund mode used at overseas warehouses of cross-border e-commerce platforms, allowing domestic freight to be paid in foreign exchanges, as well as the classification of marine assets, were highlighted in the report.
As part of the country's efforts to boost the vitality of market players, the country added 927.9 billion yuan ($129.7 billion) in tax and fee cuts, refunds and deferrals in the first half, the State Taxation Administration said on Friday.
China's newly-implemented tax refunds, as well as tax and fee cuts and deferrals, reached 927.9 billion yuan (about $130.14 billion) in the first half of 2023, official data showed Friday.
This will provide services such as export settlement, tax refunds and tracing of returned goods.
Realizing that the company qualified for tax refunds, the Xinghua tax bureau notified it to prepare the necessary material for declaring such refunds, and provided precise on-site services, with a focus on giving guidance to impoverished employees and self-employed retired soldiers.
"Staff members from Xinghua Bureau in Jiangsu Provincial Tax Service helped us to promptly sort out the applicable preferential policies, and provided guidance on the tax refund operation process.
The tax refund was received on the same day of application, greatly ensuring turnover of funds and enhancing our confidence to further explore overseas markets.
"Zou Chengping, who also works at the Xinghua tax bureau, said it will make full use of online channels to increase awareness about its export tax refund policies.
There was still a large amount of value-added taxes left over for tax refunds, which played a very important role in promoting infrastructure investment and stabilizing the market.
The plan also states that the development focus will be multifaceted and pertain to areas like nighttime economy, departure tax refund, specialty business streets, experiential business formats, unique consumption scenarios, and diverse social spaces.
The latest data show that last year, tax refunds, as well as tax and fee cuts and deferrals for companies, exceeded 4.15 trillion yuan.
Last year, local governments' general public budget revenue reached 10.88 trillion yuan ($1.58 trillion), up 5.9 percent year-on-year after deducting the factor of value-added tax credit refunds.
Compared with last year, when COVID-19 control measures, infrastructure investment, and tax refunds and cuts for businesses dominated China's fiscal expansion, fiscal policy this year may feature increased direct support for consumption, Zhu said.
- China's tax refunds, as well as tax and fee cuts and deferrals, exceeded 4.2 trillion yuan ($621.27 billion) in 2022 amid the country's efforts to stabilize the macroeconomy, China's top tax authority said on Tuesday.
With Customs authorities across China implementing tax reductions and import tax preferential policies, tariff concessions under free trade agreements and other measures in 2022, they helped businesses save 285 billion yuan via tax cuts and tax refunds, according to a statement released by the administration, after its annual meeting held in Beijing, on Friday.
Noting that smaller businesses will still be faced with notable challenges next year, Xu said that the current tax and fee cut policies, as well as tax deferral and refund policies, are likely to be extended and optimized in light of actual conditions next year, so as to lend full support to the country's small and micro businesses and help them with innovation and upgrading.
On the one hand, the country should highlight the importance of stabilizing employment, extend policies on tax cuts and refunds as well as fee reductions appropriately, and continue promoting the recovery of the real economy, especially micro and small enterprises.